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E S Transcription

E S Transcription




We understand the need for strict confidentiality for every item, project or document that we process.  When a new transcriber joins the ES Transcription team at The Essential Secretary, it is a requirement that they enter into a Confidentiality Agreement with us. 

It is a strict condition at ES Transcription and the Essential Secretary that any confidential information received concerning the client, its staff, clients, suppliers or others with whom the organisation may trade is not divulged to any third party.

The information contained on the audio recordings or documents received in relation to the client, the identity of the staff members concerned, the identity of the client's clients as well as any matters discussed or raised on the audio tapes (this list is non-exhaustive) is strictly confidential to the client and shall be referred to as “Confidential Information”. 

We will not not divulge any of the Confidential Information to any person or company who is not a party to the Confidential Information without the prior written consent of the client unless required to do so by law. If such disclosure is required by law, then we will promptly give notice of such disclosure to the client. 

No use may be made of the Confidential Information, documentation, audio recordings or any other information other than for the purposes of the Services or otherwise as instructed in writing by the client

We shall make no direct or indirect contact with the client's clients, suppliers or staff in respect of the Services, other than specifically authorised in writing by the client.

We acknowledge that we are in possession of ‘Personal Data’ as described in the Data Protection Act and we shall comply with the provisions of the Data Protection Act 1998.

The obligation of confidentiality shall continue to apply without limit in time after the work has been carried out and /or termination of the contract.

We are happy to enter into a signed Confidentiality Agreement stating the above, and are equally as happy to enter into an agreement drawn up by the client.